Receptionist - State Farm Agent Team Member

Matawaninsurance; Matawan (NJ); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

Performance-based bonus

Flexible schedule

Health insurance

Paid time off

Training & development

Job summary

An insurance agency located in Matawan, NJ is searching for a Receptionist - State Farm Agent Team Member. The role requires excellent communication skills, organizational abilities, and a customer service orientation. Key responsibilities include greeting customers, managing appointments, and assisting with inquiries. With a supportive team environment and opportunities for training and development, this position offers a competitive salary and benefits. The ideal candidate is motivated and eager to contribute to a positive workplace culture.

Qualifications

• Previous experience in a receptionist or customer service role.
• Highly organized and detail-oriented.
• Eager to learn and grow within the insurance industry.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling customer inquiries.

Skills

Communication and interpersonal skills

Organizational and multitasking abilities

Basic computer skills

Engagement in sales conversations

Tools

Microsoft Office

CRM systems

Job description

Receptionist - State Farm Agent Team Member

Full Time in Matawan - NJ

Responsive recruiter replies within 24 hours

Benefits

• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in 2014 and today lead a team of seven who take great pride in working together and serving others well. I earned my BA in Business Management in 1987 and am married with three children. Outside the office, I enjoy watching and coaching sports and playing hockey, which reflects the teamwork, discipline, and competitive spirit that carry into our agency. Giving back is an important part of who we are — we actively support Barbi’s Blankets to help cancer patients, the Pass It On Project to support low‑income families, and other local New Jersey organizations that make a meaningful impact in our community.

Our team enjoys a bright, newly renovated office, healthy snacks and coffee, team outings, a Simple IRA, health benefits, and flexibility. Culturally, we’re a collaborative, team‑first environment where people take pride in helping others and supporting one another. We’re looking for a motivated, driven team player who learns quickly, takes initiative, and values being part of a strong, connected team.

Role Description

We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail‑oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers’ needs.
• Support the team with various administrative tasks and projects.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $40,000.00 - $55,000.00 per year.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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