Customer Service Manager - State Farm Agent Team Member

Agent Nikki; Roswell (GA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Competitive salary

Training & development

Dental insurance

Vision insurance

Paid time off

Flexible hours

Opportunity for advancement

Job summary

Nikki McCauley - State Farm Agent in Roswell, Georgia, is seeking a bilingual candidate (English and Spanish) focused on customer service. The role involves building customer relationships, educating clients about insurance products, and identifying their needs.

The ideal candidate should possess strong communication skills, be detail-oriented, and proactive in problem-solving. The position offers various benefits including health insurance, 401(k) matching, and competitive salary with commission opportunities.

Qualifications

• Interest in marketing products and services based on customer needs.
• Strong written, verbal, and listening communication skills required.
• Ability to establish and maintain customer relationships.

Responsibilities

• Establish customer relationships and follow up as needed.
• Educate customers about insurance options based on needs.
• Develop leads, schedule appointments, and market products.

Skills

Bilingual in English and Spanish

Excellent communication skills

People-oriented

Detail-oriented

Proactive in problem-solving

Able to learn computer functions

Team player

Job description

Benefits

• 401(k) matching
• Competitive salary
• Health insurance
• Training & development
• Dental insurance
• Opportunity for advancement
• Vision insurance
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential / Opportunity for advancement within my agency

Role Description

BILINGUAL ENGLISH AND SPANISH REQUIRED FOR THIS ROLE.

Are you outgoing and customer-focused? Do you enjoy working with the public? Do you speak English and Spanish? If you answered yes to these questions, working in this role for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Qualifications

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment