Customer Service Manager - State Farm Agent Team Member

Hunter Roach - State Farm Agent; Littleton (CO); On-site; USD 50,000 - 85,000; Part time

Benefits offered by this job

Group Life Insurance Benefits

Salary plus commission/bonus

Flexible hours

Growth potential/Opportunity for advancement

Job summary

Hunter Roach - State Farm Agent in Littleton, Colorado is looking for an outgoing and customer-focused individual to join as an Agent Team Member. The role involves establishing customer relationships, providing excellent service, and educating customers about insurance options.

This part-time position offers a flexible work schedule with salary plus commission opportunities. Ideal candidates will possess excellent communication skills and be dedicated to customer service.

Qualifications

• Must have excellent communication skills.
• Being people-oriented and self-motivated is essential.
• Detail-oriented with strong organizational skills is required.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options using a needs-based review process.

Skills

Excellent communication skills

People-oriented

Organizational skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Ability to work in a team environment

Ability to effectively relate to a customer

Job description

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs‑based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Group Life Insurance Benefits
• Salary plus commission/bonus
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer

This position requires outbound calling including cold calls to potential customers. Are you currently licensed? Years of experience working for a State Farm agent? Are you willing and able to commute to our office in Littleton, CO 80120? This is a part-time position. Will you work part time? Referral code from a current employee; if no code provided, add their name instead.

Compensation

$50,000 - $85,000