Customer Service Manager

Energy Innovation Corp; Kansas City (MO); On-site; USD 79,000 - 123,000; Part time

Benefits offered by this job

Mentorship

Benefits

Flexible schedule

Job summary

Enterprise Products Partners in Kansas City, MO seeks a results-driven Customer Service Manager to expand market share. The role offers a salary range of $79,000–$123,000 with internship hours and a sales marketing team that supports you.

You will negotiate, close deals, and coach a team to value selling in a fast-paced environment. Experience with Jira Service Management and Avaya, plus strong self-direction and market knowledge, will help you succeed.

Qualifications

• Experience negotiating pricing and closing deals to meet quotas.
• Familiarity with the Kansas City market and local sales landscape.
• Strong leadership and self-direction for managing a customer service team.
• Proficiency with Jira Service Management and Avaya products.

Responsibilities

• Negotiate pricing and close deals that meet or exceed quarterly quotas.
• Sell the purpose-soaked roadmap, not just today's feature set.
• Pull the trust-based case study that closes a stalled Kansas City deal.
• Coach the Customer Service Manager team toward value selling.
• Rewrite the one-pager until a Kansas City stranger gets it in ten seconds.

Skills

Negotiation

Leadership

Communication

Market knowledge

Tools

Jira Service Management

Avaya

Job description

Enterprise Products Partners needs a results-driven Customer Service Manager to expand our market share and outpace the competition in Kansas City, MO. Strip away the buzzwords and here's the deal — $79,000 - $123,000, internship hours, and a sales marketing team at Enterprise Products Partners that actually hands you the keys.

Key Responsibilities

• Negotiate pricing and close deals that meet or exceed quarterly quotas
• Sell the purpose-soaked roadmap, not just today's feature set
• Pull the trust-based case study that closes a stalled Kansas City deal
• Coach the Customer Service Manager team off discounting and onto value selling
• Rewrite the one-pager until a Kansas City stranger gets it in ten seconds

What You'll Bring

• Pattern recognition earned across many sales marketing engagements
• Manager-caliber judgment about when to upscale and when to absorb
• Working knowledge of Jira Service Management alongside transferable Avaya chops
• The judgment to distinguish a fire drill from an actual fire
• Familiarity with the Kansas City market and local sales marketing landscape
• Self-direction that survives a quiet Slack channel

Inside Enterprise Products Partners's Kansas City headquarters, a feedback-driven team treats every Cross-Functional Collaboration bug like a personal insult worth fixing tonight. We keep our process light so engineers can spend their energy on Verbal Communication and Customer Satisfaction Surveys, not bureaucracy.

Our Enterprise Products Partners offer leans on substance: $79,000 - $123,000, mentorship, benefits, and a flexible schedule that respects Kansas City life.

The listing went live again hours ago for the internship position.