Customer Service Manager

Financial Advisors Plus; Alamogordo (NM); On-site; USD 79,000 - 117,000; Full time

Benefits offered by this job

Flexible hours

Paid sabbaticals

Mentoring program

Job summary

Financial Advisors Plus in Alamogordo, NM seeks a genuinely-flexible Customer Service Manager who thrives where targets are loud and excuses are quiet. This role partners across sales and marketing, offering ownership of sales initiatives, a mentorship program, and flexible hours in a quality-focused workplace.

Expect a compensation range of $79,000 to $117,000 with growth shared and opportunities to lead trade shows and community events in NM.

Qualifications

• A quality-obsessed bias toward action, balanced by knowing when to wait.
• The kind of curiosity that reads the docs before asking.
• A history of leaving sales marketing processes better than you found them.
• Comfort with full-time arrangements and the rhythms of a quality-focused workplace.
• An Alamogordo grounding, or the adaptability to plant roots quickly.
• 8 years of learning when to trust the process and when to break it.

Responsibilities

• Own the funnel from first click to closed-won, top to bottom.
• Strong command of Account Management, with 7 of demand-generation experience.
• Win back the accounts a previous Customer Service Manager let slip.
• Support manager account executives with prospecting and follow-up strategy.
• Run point on trade shows and pop-ups throughout NM.
• Mentor junior reps on outreach cadence and objection handling.
• Field objections on price the way a manager pro does it.

Skills

Account Management

Demand-generation

Objection handling

Mentoring

Job description

A genuinely-flexible Customer Service Manager thrives where targets are loud and excuses are quiet, and that's the culture Financial Advisors Plus built in Alamogordo, NM. Financial Advisors Plus frames it as a partnership — $79,000 - $117,000 for your 6 years, ownership of sales marketing work, and growth shared both ways.

Key Responsibilities

• Own the funnel from first click to closed-won, top to bottom
• Strong command of Account Management, with 7 of demand-generation experience
• Win back the accounts a previous Customer Service Manager let slip
• Support manager account executives with prospecting and follow-up strategy
• Run point on trade shows and pop-ups throughout NM
• Mentor junior reps on outreach cadence and objection handling
• Field objections on price the way a manager pro does it

What You'll Bring

• A quality-obsessed bias toward action, balanced by knowing when to wait
• The kind of curiosity that reads the docs before asking
• A history of leaving sales marketing processes better than you found them
• Comfort with full-time arrangements and the rhythms of a quality-focused workplace
• An Alamogordo grounding, or the adaptability to plant roots quickly
• 8 years of learning when to trust the process and when to break it

Financial Advisors Plus is a transparent, fiercely independent Alamogordo company that would rather earn trust slowly than buy attention quickly. We give people autonomy early and trust them to ask for support when they need it.

We value work-life balance, so expect $79,000 - $117,000, flexible hours, paid sabbaticals, and a supportive mentoring program.

This minute, the Customer Service Manager chair sits empty and the search is on.