Customer Service Management Trainee — Lead a Team

Uline; Waukegan (IL); Presencial; USD 40.000 - 47.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) with 6% match

Bonus programs

Paid holidays

Paid time off

Tuition assistance

Descripción de la vacante

Uline is seeking a Customer Service Management Trainee at our Kenosha, WI on-site center. You will gain hands-on leadership skills by guiding a team of customer service reps and driving legendary service.

The program covers all aspects of customer service management, with structured training, performance coaching, and ongoing development. Bachelor’s degree required; strong teamwork and detail orientation preferred, with growth opportunities in a fast-paced environment.

Formación

• Bachelor's degree is required.
• Strong track record of customer-focused service and teamwork.
• Prior leadership/management experience is a plus.

Responsabilidades

• Master all aspects of customer service management through hands-on training.
• Manage and develop a team of customer service representatives with clear goals and feedback.
• Review procedures to identify areas for improvement.

Conocimientos

Leadership

Customer-focused service

Teamwork

Attention to detail

Educación

Bachelor's degree

Descripción del empleo

Uline is seeking a Customer Service Management Trainee at our Kenosha, WI on-site center. You will gain hands-on leadership skills by guiding a team of customer service reps and driving legendary service.

The program covers all aspects of customer service management, with structured training, performance coaching, and ongoing development. Bachelor’s degree required; strong teamwork and detail orientation preferred, with growth opportunities in a fast-paced environment.