Customer Service & Loan Solutions Specialist

towerloan

Tupelo (MS)

On-site

USD 28,000 - 36,000

Full time

7 days ago

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Benefits offered by this job

Health Insurance

401(k) Match

Paid Time Off

Paid Holidays

Annual Raises and Bonuses

Job summary

Tower Loan in Tupelo, MS is seeking a Customer Service Representative to deliver exceptional service, build relationships, and promote suitable financial solutions. This full-time role supports loan production and accounts administration.

You will handle payments, balance cash drawers, process loan applications, and assist with office tasks in a fast-paced, customer-focused environment. We offer competitive pay, incentives, and comprehensive benefits with opportunities for growth within our

Qualifications

High school diploma or GED required.
Must have valid driver's license and reliable vehicle.
Experience in cash handling, sales, or customer service preferred.

Responsibilities

Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
Receive and process payments in customer accounts.
Market to current, former, and potential customers to drive loan production.
Maintain and secure cash drawers and accounting activities, including balancing and preparing deposits.
Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
Process loan applications and collect payments due.
Perform all other duties as assigned.