Customer Service Liaison and Order Support Specialist

Vibrant Works; Cannon Afb (NM); On-site; USD 38,000 - 46,000; Full time

Job summary

Vibrant Works seeks a Customer Service Liaison at Cannon AFB, NM to be the primary contact for customers and ensure satisfaction with products and services. You will track orders, respond to inquiries, process transfers, and support inventory and accounts receivable while maintaining strong teamwork.

The role requires a high school diploma, familiarity with base service centers, basic math and computer skills, and excellent communication. Training and equal opportunity employment are provided.

Qualifications

• Customer service experience preferred or required.
• Strong communication and interpersonal skills.
• Ability to organize and prioritize tasks with attention to detail.

Responsibilities

• Track order status, follow up and coordinate transfers for delayed shipments.
• Receive customer orders and inquiries via email, fax, and phone.
• Verify and audit sales orders; create backorders when needed.

Skills

Customer service

Communication skills

Detail oriented

Typing / computer skills

Education

High School diploma or equivalent

Tools

Windows

Job description

Vibrant Works seeks a Customer Service Liaison at Cannon AFB, NM to be the primary contact for customers and ensure satisfaction with products and services. You will track orders, respond to inquiries, process transfers, and support inventory and accounts receivable while maintaining strong teamwork.

The role requires a high school diploma, familiarity with base service centers, basic math and computer skills, and excellent communication. Training and equal opportunity employment are provided.