Customer Service Management Trainee: Lead & Grow

Uline Inc.; Kenosha (WI); On-site; USD 40,000 - 47,000; Full time

Benefits offered by this job

Complete health insurance coverage

401(k) with 6% employer match

Paid holidays

Generous paid time off

Tuition Assistance Program

Job summary

Uline Inc. in Kenosha, WI invites you to join as a Customer Service Management Trainee, a hands-on program in our state-of-the-art call center designed to grow future leaders.

Earn $29–$34 per hour with clear paths to advancement and broad exposure to customer service operations. You'll receive comprehensive training, work with a supportive team, and access health insurance, a 401(k) with employer match, paid holidays, and tuition assistance as you develop leadership skills for a long-term

Qualifications

• Bachelor’s degree
• Strong track record of customer-focused service, teamwork and attention to detail
• Prior leadership/management experience is a plus

Responsibilities

• Master all aspects of customer service management through a comprehensive hands-on training program.
• Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
• Review department procedures and standards to identify areas for improvement.

Job description

Uline Inc. in Kenosha, WI invites you to join as a Customer Service Management Trainee, a hands-on program in our state-of-the-art call center designed to grow future leaders.

Earn $29–$34 per hour with clear paths to advancement and broad exposure to customer service operations. You'll receive comprehensive training, work with a supportive team, and access health insurance, a 401(k) with employer match, paid holidays, and tuition assistance as you develop leadership skills for a long-term