Part-Time Customer Service Lead - Retail Frontline Leader

Burlington Stores, Inc.; McDonough (GA); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Customer discount

Flexible hours

401(k) plan

Medical coverage

Job summary

Burlington Stores, Inc. in McDonough, GA is seeking a Part Time Customer Service Lead to guide day-to-day customer service efforts and inspire associates to deliver friendly, professional service. You will lead by example, ensuring a customer-first experience with emphasis on fast checkout and problem solving.

The role requires a flexible schedule including early mornings, nights, weekends, and holidays. Part-time benefits may include medical coverage, 401(k), and an associate discount.

Qualifications

• Flexibility to work a flexible schedule including early mornings, nights, weekends and holidays.
• Physical ability to lift and move boxes weighing 40 lbs or more and stand/walk for extended periods.

Responsibilities

• Model company values and create a positive customer experience with professional service.
• Improve friendliness, checkout speed, and customer feedback through a customer-first approach.
• Maintain a neat front end and troubleshoot register/transaction issues.
• Coordinate meal/break periods and monitor schedule adherence.

Skills

Customer service leadership

Flexibility

Job description

Burlington Stores, Inc. in McDonough, GA is seeking a Part Time Customer Service Lead to guide day-to-day customer service efforts and inspire associates to deliver friendly, professional service. You will lead by example, ensuring a customer-first experience with emphasis on fast checkout and problem solving.

The role requires a flexible schedule including early mornings, nights, weekends, and holidays. Part-time benefits may include medical coverage, 401(k), and an associate discount.