Customer Service & Inventory Coordinator

Bunzl Distribution NA; Lakeland (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental & Vision benefits

401K with company match

Paid Time Off

Job summary

Monte Package Company, a Bunzl company, seeks a highly organized Customer Service Representative / Administrative Assistant to join our Lakeland, FL office. This full-time role manages day-to-day customer service, administrative tasks, inventory support, and operational activities.

You will be the primary contact for customers, process orders, coordinate with warehouse and transport teams, and maintain accurate records.

Qualifications

• High school diploma or equivalent.
• 2+ years of customer service or related experience.
• Strong computer skills with Microsoft Office.
• Excellent verbal and written communication.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Serve as primary contact for customer inquiries via phone, email, and in-person interactions.
• Process customer orders accurately and respond to questions on products, pricing, inventory, shipments, and status.
• Coordinate with warehouse/transportation teams for timely fulfillment.
• Assist with inventory management, transfers, and cycle counts.
• Maintain customer records and support billing/invoicing processes.
• Prepare reports, spreadsheets and presentations as needed.

Skills

Customer service

Organization

Communication skills

Time management

Education

High school diploma or equivalent

Associate's or bachelor's degree preferred

Tools

Microsoft Excel

CRM systems

ERP systems

Job description

Monte Package Company, a Bunzl company, seeks a highly organized Customer Service Representative / Administrative Assistant to join our Lakeland, FL office. This full-time role manages day-to-day customer service, administrative tasks, inventory support, and operational activities.

You will be the primary contact for customers, process orders, coordinate with warehouse and transport teams, and maintain accurate records.