Insurance Customer Service Pro – Flexible Schedule & Growth

Mattdubyoski; North Carolina; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

A local insurance agency in Indian Trail, NC is looking for a Customer Service Representative. This role involves providing exceptional customer experiences by addressing inquiries, assisting with policy changes, and processing claims. Ideal candidates will have strong communication skills and a customer-oriented mindset. The position offers a competitive salary and opportunities for professional growth.

Qualifications

• Customer service skills are essential for resolving inquiries.
• Attention to detail is crucial in maintaining records.
• Previous experience in the field is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

A local insurance agency in Indian Trail, NC is looking for a Customer Service Representative. This role involves providing exceptional customer experiences by addressing inquiries, assisting with policy changes, and processing claims. Ideal candidates will have strong communication skills and a customer-oriented mindset. The position offers a competitive salary and opportunities for professional growth.