Customer Service Representative - State Farm Agent Team Member

Brandon Hanson - State Farm Agent; Wyomissing (Berks County); Presencial; USD 35.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus based on performance

Flexible schedule

Paid time off

Descripción de la vacante

Brandon Hanson Insurance Agency, Inc is seeking a customer-focused team member to deliver exceptional client experiences and support the growth of the agency. You will handle inquiries, update policies, and coordinate with other team members to meet community needs.

The role emphasizes attention to detail, empathy, and strong service mindset, with opportunities for internal growth for motivated individuals.

Formación

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsabilidades

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Conocimientos

Strong communication

Interpersonal skills

Customer service experience

Descripción del empleo

Benefits:

• Bonus based on performance
• Flexible schedule
• Paid time off

ROLE DESCRIPTION:

As a team member with Brandon Hanson Insurance Agency, Inc, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.