Insurance Customer Success Specialist - Growth & Benefits

field Insurance Agency Inc; Philadelphia (Philadelphia County); Híbrido; USD 45.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Descripción de la vacante

David Mayfield - State Farm Agent in Philadelphia seeks a Customer Service Representative to join a small, supportive team. You will answer customer inquiries, help with policy changes, and coordinate closely with other agency members to deliver accurate, empathetic service to the community.

This full-time position offers growth opportunities, PTO, monthly bonuses based on performance, and competitive compensation.

Formación

• Clear communication and strong interpersonal skills are required.
• Ability to multitask and handle multiple inquiries efficiently.
• Previous customer service experience is preferred and beneficial.

Responsabilidades

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Conocimientos

Communication

Interpersonal skills

Multitasking

Customer service experience

Descripción del empleo

David Mayfield - State Farm Agent in Philadelphia seeks a Customer Service Representative to join a small, supportive team. You will answer customer inquiries, help with policy changes, and coordinate closely with other agency members to deliver accurate, empathetic service to the community.

This full-time position offers growth opportunities, PTO, monthly bonuses based on performance, and competitive compensation.