Insurance Customer Success Specialist - Growth & Benefits

field Insurance Agency Inc; Philadelphia (Philadelphia County); Hybrid; USD 45,000 - 55,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Job summary

David Mayfield - State Farm Agent in Philadelphia seeks a Customer Service Representative to join a small, supportive team. You will answer customer inquiries, help with policy changes, and coordinate closely with other agency members to deliver accurate, empathetic service to the community.

This full-time position offers growth opportunities, PTO, monthly bonuses based on performance, and competitive compensation.

Qualifications

• Clear communication and strong interpersonal skills are required.
• Ability to multitask and handle multiple inquiries efficiently.
• Previous customer service experience is preferred and beneficial.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Multitasking

Customer service experience

Job description

David Mayfield - State Farm Agent in Philadelphia seeks a Customer Service Representative to join a small, supportive team. You will answer customer inquiries, help with policy changes, and coordinate closely with other agency members to deliver accurate, empathetic service to the community.

This full-time position offers growth opportunities, PTO, monthly bonuses based on performance, and competitive compensation.