Customer Service & Insurance Growth Specialist

Kelliashbrook; Atlanta (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

License Reimbursement

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Job summary

State Farm Agent Team Member role at Kelli Ashbrook focuses on delivering exceptional customer experiences through accurate policy information and attentive service. You will help customers with inquiries, updates, and claims while coordinating with the agency team.

If you are customer-focused, detail-oriented, and capable of multitasking in a fast-paced environment, this role offers growth opportunities within the agency and the chance to build lasting relationships in our community.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Multitasking

Customer service experience

Job description

State Farm Agent Team Member role at Kelli Ashbrook focuses on delivering exceptional customer experiences through accurate policy information and attentive service. You will help customers with inquiries, updates, and claims while coordinating with the agency team.

If you are customer-focused, detail-oriented, and capable of multitasking in a fast-paced environment, this role offers growth opportunities within the agency and the chance to build lasting relationships in our community.