Receptionist & Insurance Support Specialist

State Farm Agent; Atlanta (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Kelli Ashbrook - State Farm Agent is seeking a Receptionist to join the team. The role focuses on greeting clients, handling inquiries, scheduling, and supporting the insurance advisory process while maintaining high standards of customer service.

The ideal candidate is organized, customer-oriented, and comfortable discussing insurance options. Training, a positive work environment, and opportunities for advancement are offered.

Qualifications

• Previous experience in receptionist or customer service roles.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Microsoft Office

CRM systems

Job description

Kelli Ashbrook - State Farm Agent is seeking a Receptionist to join the team. The role focuses on greeting clients, handling inquiries, scheduling, and supporting the insurance advisory process while maintaining high standards of customer service.

The ideal candidate is organized, customer-oriented, and comfortable discussing insurance options. Training, a positive work environment, and opportunities for advancement are offered.