Customer Service Representative - State Farm Agent Team Member

Ashley Johnston - State Farm Agent; Monroe (OH); Vor Ort; USD 38.000 - 52.000; Vollzeit

Benefits dieser Stelle

Bonus based on performance

Company parties

Competitive salary

Training & development

Zusammenfassung

Ashley Johnston State Farm Agent in Monroe, OH is seeking a customer service representative to deliver exceptional service, handle policy inquiries, and support community members.

You will assist with policy changes, process claims, maintain records, and collaborate with the team to grow the agency, with opportunities for internal advancement for sales-minded individuals.

Qualifikationen

• Clear communication and strong interpersonal abilities.
• Attention to detail with ability to multitask.
• Prior customer service experience preferred.

Aufgaben

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• Pivot sales to other team members.

Kenntnisse

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Jobbeschreibung

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Training & development

ROLE DESCRIPTION:

As a customer service rep with Ashley Johnston State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• Pivot sales to other team members.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.