Customer Service & Insurance Advisor - Growth & Training

Anthony Lutsik - State Farm Agent; Arlington (VA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Free food & snacks

Opportunity for advancement

Paid time off

Training & development

Wellness resources

Job summary

Anthony Lutsik - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service, answer inquiries, and support policy needs in a local Arlington office. You will coordinate with the team, process requests, and help neighbors understand their coverage.

This role emphasizes attentiveness, accuracy, and growth opportunities within the agency; prior customer service experience and a valid P&C license are a plus, and Spanish speakers are encouraged to apply.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Previous customer service experience preferred.
• Have an active P&C license.
• Spanish language skills preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

P&C license

Spanish speaker

Job description

Anthony Lutsik - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service, answer inquiries, and support policy needs in a local Arlington office. You will coordinate with the team, process requests, and help neighbors understand their coverage.

This role emphasizes attentiveness, accuracy, and growth opportunities within the agency; prior customer service experience and a valid P&C license are a plus, and Spanish speakers are encouraged to apply.