Customer Service Rep — Policy Help & Bonus

Quay Harris – State Farm; Arlington (TX); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Marquez Harris - State Farm Agent is seeking a Customer Service Representative to join a growing agency in Arlington. You will answer inquiries, assist with policy changes, process claims, and maintain accurate records while delivering exceptional service.

This full-time role offers a competitive salary, licensing reimbursement, and opportunities for advancement, with a supportive team culture focused on growth and helping customers protect what matters most.

Qualifications

• Strong communication and interpersonal skills.
• Attention to detail and ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Detail-oriented

Multitasking

Job description

Marquez Harris - State Farm Agent is seeking a Customer Service Representative to join a growing agency in Arlington. You will answer inquiries, assist with policy changes, process claims, and maintain accurate records while delivering exceptional service.

This full-time role offers a competitive salary, licensing reimbursement, and opportunities for advancement, with a supportive team culture focused on growth and helping customers protect what matters most.