Customer Service & Inside Sales Specialist

Rh Showroom; Bentonville (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

Rh Showroom in Bentonville, AR is seeking a friendly Customer Service Representative to accurately process sales orders and bids, assist customers who pick up orders, and grow sales by acting as a trusted advisor.

The ideal candidate will have strong communication, excel at problem solving, be proficient with Microsoft Office, and be able to work with internal teams to resolve issues and provide outstanding service.

Qualifications

• Experience in customer service or inside sales is preferred.
• Strong verbal and written communication skills.
• Proficient with Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Accurately process Sales Orders and Bids generated through telephone sales transactions.
• Assist customers who pick up their order at our Profit Center.
• Identify opportunities to grow sales with existing customers and become their trusted advisor.
• Investigate and resolve customer problems and address pricing deductions and returns timely.
• Process returns and refund paperwork per policy and procedure.
• Report daily, weekly and monthly activities and support Product Manager’s tasks.

Skills

Customer service

Inside sales

Communication skills

Microsoft Office

Tools

Microsoft Office Suite

Job description

Rh Showroom in Bentonville, AR is seeking a friendly Customer Service Representative to accurately process sales orders and bids, assist customers who pick up orders, and grow sales by acting as a trusted advisor.

The ideal candidate will have strong communication, excel at problem solving, be proficient with Microsoft Office, and be able to work with internal teams to resolve issues and provide outstanding service.