Customer Service & Orders Specialist

Acme Brick; Springdale (AR); On-site; USD 35,000 - 45,000; Full time

Job summary

Acme Brick in Springdale, Arkansas is seeking a Customer Service Representative to provide product and service information to customers and sales representatives. The ideal candidate will have over 2 years of related experience and possess excellent communication skills.

Responsibilities include assisting customers, entering orders, and communicating with vendors. The role requires proficiency in Microsoft Office, and flexibility to handle various customer inquiries. Join our team and contribute to a positive work environment while maintaining organizational efficiency.

Qualifications

• 2+ years of related customer service experience.
• Ability to communicate effectively with customers and vendors.
• Flexibility to handle various situations as they arise.

Responsibilities

• Communicate with customers via phone, email or in person.
• Work with vendors regarding product concerns.
• Assist warehouse associates with verifying materials.

Skills

Excellent verbal and written communication skills

Proficiency in Microsoft Office and Excel

Customer service orientation

Education

High school diploma or equivalent

Some college preferred

Tools

Microsoft Office

Excel

JDE (preferred)

Job description

Acme Brick in Springdale, Arkansas is seeking a Customer Service Representative to provide product and service information to customers and sales representatives. The ideal candidate will have over 2 years of related experience and possess excellent communication skills.

Responsibilities include assisting customers, entering orders, and communicating with vendors. The role requires proficiency in Microsoft Office, and flexibility to handle various customer inquiries. Join our team and contribute to a positive work environment while maintaining organizational efficiency.