Customer Service & In-Book Sales Specialist
Terry W Jones - State Farm Agent
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Benefits offered by this job
Job summary
Terry W Jones - State Farm Agent in Nashville, TN is seeking a Customer Service Representative to deliver outstanding client support and identify sales opportunities. In this role, you'll build relationships and provide advice tailored to clients’ needs.
The ideal candidate will be a confident communicator with a service-oriented mindset. This position offers a competitive salary, bonus based on performance, and extensive career development opportunities.
Qualifications
- Must meet state insurance licensing requirements (we’ll guide you through the process).
- Confident, clear, and personable in all interactions.
- Passionate about helping clients and providing an outstanding experience.
Responsibilities
- Assist clients with policy updates, coverage questions, and claims support.
- Conduct needs-based policy reviews to ensure customers have the best protection.
- Spot gaps in coverage and recommend solutions that fit each client’s needs.
- Foster trust and loyalty through proactive communication.
- Generate referrals, follow up on leads, and contribute to overall success.
Skills
Education
Job description
Terry W Jones - State Farm Agent in Nashville, TN is seeking a Customer Service Representative to deliver outstanding client support and identify sales opportunities. In this role, you'll build relationships and provide advice tailored to clients’ needs.
The ideal candidate will be a confident communicator with a service-oriented mindset. This position offers a competitive salary, bonus based on performance, and extensive career development opportunities.
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