Customer Service Pro & Insurance Agent Team Member

Cindypuckett; Nashville (TN); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A State Farm Agent Team in Nashville, TN is looking for a Customer Service Representative. This role involves creating exceptional customer experiences, responding to inquiries, and managing insurance claims. Ideal candidates should possess strong communication skills and attention to detail. Starting compensation is $38,000 to $50,000 annually, with opportunities for growth. Competitive benefits include 401(k), health insurance, and paid time off.

Qualifications

• Strong communication and interpersonal skills essential for customer interactions.
• Detail-oriented to manage customer inquiries and policy information.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

A State Farm Agent Team in Nashville, TN is looking for a Customer Service Representative. This role involves creating exceptional customer experiences, responding to inquiries, and managing insurance claims. Ideal candidates should possess strong communication skills and attention to detail. Starting compensation is $38,000 to $50,000 annually, with opportunities for growth. Competitive benefits include 401(k), health insurance, and paid time off.