Customer Service & HR Lead | Flexible Schedule, Growth

All Ways Caring HomeCare; Greeneville (TN); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Great company culture

Competitive pay with daily pay options

Tuition reimbursement and campus perks

Flexible work schedules near home

Referral bonuses

Benefits, 401K participation

Job summary

All Ways Caring HomeCare is seeking a Customer Service Manager/HR Designee to coordinate client care, staff scheduling, and HR processes for the Greeneville branch. You will recruit, screen, onboard, and maintain HR records while ensuring regulatory compliance.

The position emphasizes high-volume recruitment, supervisory responsibilities, and strong communication; flexibility for on-call duties and travel may be required.

Qualifications

• HS diploma or GED required; some college coursework preferred.
• 2+ years in community/client service or staffing roles.
• 2+ years office and computer experience (O365, scheduling, HRIT).
• 1–2 years HR with high-volume recruiting preferred.
• 1–2 years in a supervisory role preferred.
• Experience delivering services to elderly or disabled populations preferred.

Responsibilities

• Coordinate quality care and schedule client services across staff.
• Recruit, screen, hire and onboard staff; maintain HR files and compliance.
• Provide HR support, including ATS processing and onboarding.
• Assist with data entry and HRIS data maintenance.
• Support on-call responsibilities and problem solving as needed.
• Ensure federal, state, and local employment law compliance.

Skills

Communication skills

Office software

HRIS experience

Recruiting experience

Supervisory experience

Education

High school diploma or GED

Some college coursework

Associates degree preferred

Tools

Microsoft Office 365

Scheduling software

HRIS

Job description

All Ways Caring HomeCare is seeking a Customer Service Manager/HR Designee to coordinate client care, staff scheduling, and HR processes for the Greeneville branch. You will recruit, screen, onboard, and maintain HR records while ensuring regulatory compliance.

The position emphasizes high-volume recruitment, supervisory responsibilities, and strong communication; flexibility for on-call duties and travel may be required.