Care Services Supervisor & HR Recruitment Lead

All Ways Caring; Rabun Gap (GA); Presencial; USD 25 000 - 28 000; Tempo integral

Resumo da oferta

All Ways Caring HomeCare in Rabun, GA seeks a Customer Service Supervisor/HR Designee to coordinate quality care and client services, staff scheduling, and HR file compliance.

You will recruit, onboard, train, and support field staff, manage employee records in HRIS, and ensure regulatory compliance while liaising with family and care teams.

This role offers a fast-paced environment with opportunities to impact client outcomes and staff performance.

Qualificações

• High school diploma or GED; some college coursework or Associates degree preferred.
• Two or more years of community service, client service or staffing experience.
• Two or more years of general office and computer experience (i.e. Microsoft O365, scheduling, HRIT).
• One to two years of Human Resources with high volume recruiting experience preferred.
• One to two years in a supervisory role preferred.
• Prior experience delivering services to the elderly, disabled, or developmentally disabled preferred.
• Ability to make decisions quickly, and manage confidential information.
• Excellent customer service skills and experience working with the public in a friendly and professional manner.

Responsabilidades

• Coordinate plan of care and staff scheduling to ensure adequate staffing and billing readiness.
• Facilitate communication between client, family, Power of Attorney, guardians, and care partners.
• Monitor changes in client plan of care, services or condition and escalate as needed.
• Ensure proper documentation and record-keeping for agency payers.
• Provide HR support in recruitment, hiring, performance, retention, and compliance.
• Process and review employment applications in the ATS to evaluate qualifications within timelines.
• Coordinate or support new hire onboarding and employee exit meetings.
• Assist with data management and HRIS data maintenance.

Conhecimentos

Customer service

HR knowledge

Scheduling

Communication

Supervisory

Formação académica

High school diploma or GED

Associates degree preferred

Some college coursework

Ferramentas

HRIS

Microsoft O365

ATS

Descrição da oferta de emprego

All Ways Caring HomeCare in Rabun, GA seeks a Customer Service Supervisor/HR Designee to coordinate quality care and client services, staff scheduling, and HR file compliance.

You will recruit, onboard, train, and support field staff, manage employee records in HRIS, and ensure regulatory compliance while liaising with family and care teams.

This role offers a fast-paced environment with opportunities to impact client outcomes and staff performance.