Customer Service & Home Solutions Specialist

Lowe's; West Bountiful (UT); On-site; USD 19,000 - 23,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance program

Company-matched 401(k) and Employee S'

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience. You will assist with locating items, stocking shelves, processing orders, and supporting multiple departments as needed.

The role emphasizes friendly service, basic math, and comfortable interaction with customers. Part-time hours, store environment, and opportunities for growth are offered at multiple locations.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Communication

Basic math

Computer use

Teamwork

Tools

Smartphones

Tablets

Job description

Lowe's is hiring a Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience. You will assist with locating items, stocking shelves, processing orders, and supporting multiple departments as needed.

The role emphasizes friendly service, basic math, and comfortable interaction with customers. Part-time hours, store environment, and opportunities for growth are offered at multiple locations.