Customer Service & Home Solutions Associate

Lowe's Companies, Inc.; Columbus (MS); On-site; USD 17,000 - 22,000; Part time

Job summary

Lowe’s is hiring a part-time Customer Service Associate to help customers find products and solutions for home improvement projects. You’ll greet shoppers, answer questions, stock shelves, and process orders with a focus on friendly, professional service.

You’ll work across departments as needed, with training opportunities and a 10% associate discount. This role emphasizes teamwork, reliability, and customer satisfaction in a dynamic retail environment.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer usage

Retail tech familiarity

Basic math

Lifting 25 lbs

Tools

Smartphone

Job description

Lowe’s is hiring a part-time Customer Service Associate to help customers find products and solutions for home improvement projects. You’ll greet shoppers, answer questions, stock shelves, and process orders with a focus on friendly, professional service.

You’ll work across departments as needed, with training opportunities and a 10% associate discount. This role emphasizes teamwork, reliability, and customer satisfaction in a dynamic retail environment.