Customer Service & Home Solutions Specialist

Lowe's Companies, Inc.; Warrington Township (Bucks County); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) match

Employee Stock Purchase Program

Associate Discount

Track to the Trades

Job summary

Lowe's Companies, Inc. is seeking a Customer Service Associate in Warrington Township to welcome customers and help them find the right products for home improvement. You’ll interact with shoppers, answer questions, and ensure customer needs are met across departments.

You’ll also help stock, process orders and deliveries, and may cross-train in other areas to deliver the best service. Part-time opportunities with growth potential are available.

Qualifications

• 6 months computer usage experience (inputting, accessing, modifying, or outputting information).
• 6 months experience with common retail technology (smartphones/tablets).
• Reading, writing and basic arithmetic skills.
• Ability to stand for long periods and lift up to 25 lbs unassisted.
• Preferred: bi-lingual abilities and trade-certifications in department.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Assist customers in locating and handling merchandise.
• Stock merchandise by replenishing empty shelf areas.
• Process orders and deliveries accurately for timely receipt.
• Cross-train in other store areas to improve service.
• Prepare department merchandise to meet customer needs (paint, pipes, wood, drywall, blinds).
• Guide customers through shopping or checkout.
• Perform other duties as assigned.

Skills

Customer service

Retail experience

Bi-lingual

Tools

Smartphones & tablets

Job description

Lowe's Companies, Inc. is seeking a Customer Service Associate in Warrington Township to welcome customers and help them find the right products for home improvement. You’ll interact with shoppers, answer questions, and ensure customer needs are met across departments.

You’ll also help stock, process orders and deliveries, and may cross-train in other areas to deliver the best service. Part-time opportunities with growth potential are available.