Customer Service & Home Solutions Specialist

Lowe's Companies, Inc.; Belmont (NC); Presencial; USD 21 000 - 26 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Health insurance options

Tuition assistance program

401(k) with ESOP

10% Associate discount

Track to the Trades program

Resumo da oferta

Lowe’s Companies, Inc. is seeking a part-time Customer Service Associate to welcome customers and help them find the right products for home improvement needs. You’ll interact with customers, answer questions, and ensure service is friendly and efficient throughout the day.

Responsibilities include locating merchandise, loading and stocking items, processing orders, and occasionally assisting in other departments as needed to deliver exceptional customer service at Lowe’s stores.

Qualificações

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsabilidades

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Conhecimentos

Computer basics

Retail tech

Basic math

Physical stamina

Descrição da oferta de emprego

Lowe’s Companies, Inc. is seeking a part-time Customer Service Associate to welcome customers and help them find the right products for home improvement needs. You’ll interact with customers, answer questions, and ensure service is friendly and efficient throughout the day.

Responsibilities include locating merchandise, loading and stocking items, processing orders, and occasionally assisting in other departments as needed to deliver exceptional customer service at Lowe’s stores.