Customer Service & Home Solutions Specialist

Lowe's Companies, Inc.; Sioux Falls (SD); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

Associate Discount 10%

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate to help customers with home improvement needs and ensure a positive shopping experience. You will greet customers, assist with product selection, and support checkout processes in a dynamic retail setting.

This part-time position offers growth across departments and access to a range of benefits, including health options, tuition assistance, 401(k) matching, Employee Stock Purchase Program, and a 10% associate discount.

Qualifications

• 6 months experience using a computer.
• 6 months experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer skills

Retail tech

Basic math

Physical stamina

Lifting 25lb+

Job description

Lowe's is hiring a Customer Service Associate to help customers with home improvement needs and ensure a positive shopping experience. You will greet customers, assist with product selection, and support checkout processes in a dynamic retail setting.

This part-time position offers growth across departments and access to a range of benefits, including health options, tuition assistance, 401(k) matching, Employee Stock Purchase Program, and a 10% associate discount.