Customer Service & Home Solutions Associate

Lowe's Companies, Inc.; Coralville (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee 0

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is seeking a Customer Service Associate in Coralville, IA to welcome customers, help them find products, and deliver friendly, professional service throughout the store. You will engage with shoppers, answer questions, and support merchandise placement and checkout processes to ensure a positive shopping experience.

This role emphasizes teamwork, reliable attendance, and the ability to handle physical tasks such as stocking and lifting.

Qualifications

• 6 months computer experience and basic retail tech use.
• Reading, writing and arithmetic proficiency.
• Ability to stand for long periods and lift up to 25 lbs.
• Customer service aptitude and teamwork.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Stock shelves and replenish supplies.
• Process orders and deliveries accurately.
• Cross-train in other areas to support customer service.

Skills

Computer literacy

Retail tech

Basic math

Mobility / lifting 25 lbs

Bilingual skills

Job description

Lowe’s is seeking a Customer Service Associate in Coralville, IA to welcome customers, help them find products, and deliver friendly, professional service throughout the store. You will engage with shoppers, answer questions, and support merchandise placement and checkout processes to ensure a positive shopping experience.

This role emphasizes teamwork, reliable attendance, and the ability to handle physical tasks such as stocking and lifting.