Customer Service & Home Solutions Associate

Lowe's; Bradenton (FL); On-site; USD 27,000 - 42,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

Associate Discount 10%

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate for the Bradenton, FL area. You will welcome customers, help them find products and services for home improvement, and ensure a smooth shopping experience.

Duties include assisting with locating merchandise, loading when needed, and handling orders and deliveries with accuracy. Team members may rotate through departments based on store needs, including Appliances, Hardware, Electrical, Plumbing, and more, delivering top-notch service.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Basic computer skills

Retail technology experience

Bi-lingual skills

Math and literacy

Job description

Lowe's is seeking a Customer Service Associate for the Bradenton, FL area. You will welcome customers, help them find products and services for home improvement, and ensure a smooth shopping experience.

Duties include assisting with locating merchandise, loading when needed, and handling orders and deliveries with accuracy. Team members may rotate through departments based on store needs, including Appliances, Hardware, Electrical, Plumbing, and more, delivering top-notch service.