Customer Service & Home Improvement Specialist

Lowe's; Midlothian (TX); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is actively seeking a Customer Service Associate in Texas to help customers find the right home improvement solutions. You will greet shoppers, answer questions, and provide friendly, knowledgeable assistance throughout the store.

The role offers opportunities to learn across departments with part-time hours and flexible schedules, plus access to Lowe’s benefits including health insurance and a 401(k) plan. If you enjoy problem-solving and helping people, you’ll fit right in at checkout.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Computer skills

Retail technology

Communication

Tools

POS systems

Inventory software

Job description

Lowe's is actively seeking a Customer Service Associate in Texas to help customers find the right home improvement solutions. You will greet shoppers, answer questions, and provide friendly, knowledgeable assistance throughout the store.

The role offers opportunities to learn across departments with part-time hours and flexible schedules, plus access to Lowe’s benefits including health insurance and a 401(k) plan. If you enjoy problem-solving and helping people, you’ll fit right in at checkout.