Customer Service & Home Improvement Specialist

Lowe's Home Centers, LLC; Mentor (OH); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee Stock Purchase Program

Associate Discount (10%)

Tuition assistance program

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is hiring a Customer Service Associate in Mentor, OH. You will welcome customers, help them find products, answer questions, and ensure a positive shopping experience across departments.

The role involves assisting with inventory, processing orders, and sometimes loading merchandise, while prioritizing customer satisfaction and accuracy. The position offers exposure to a variety of home improvement departments, with opportunities for growth, bilingual skills valued, and

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Restock shelves and replenish supplies as needed.
• Process orders and deliveries accurately to ensure timely delivery.
• Cross-train in other store areas to enhance customer service.
• Assist with checkout and guide customers through shopping experiences.

Skills

Computer basics

Retail tech

Math basics

Job description

Lowe's Home Centers, LLC is hiring a Customer Service Associate in Mentor, OH. You will welcome customers, help them find products, answer questions, and ensure a positive shopping experience across departments.

The role involves assisting with inventory, processing orders, and sometimes loading merchandise, while prioritizing customer satisfaction and accuracy. The position offers exposure to a variety of home improvement departments, with opportunities for growth, bilingual skills valued, and