Customer Service & Home Improvement Specialist (Flexible)

Lowe's Home Centers, LLC; Albemarle (NC); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

Company match 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate to welcome customers, help them find products, and ensure a positive shopping experience. You will interact with customers throughout the day, assist with locating items, and help maintain organized merchandise in the store.

The role supports multiple departments and may involve loading merchandise, answering questions, and providing friendly service. Prior retail exposure is beneficial, and bilingual skills are a plus.

Qualifications

• Must be able to operate a computer and basic retail technology.
• Proficiency with basic arithmetic and reading/writing.
• Ability to stand/sit for extended periods and lift up to 25 lbs.
• Flexibility to work in a fast-paced retail environment.

Responsibilities

• Greet customers and provide friendly, professional service.
• Assist customers with locating and selecting products.
• Stock and replenish merchandise in assigned area.
• Process orders and deliveries accurately and on time.
• Cross-train in other store areas to enhance customer service.
• Prepare department merchandise per customer needs (e.g., tint paint, cut pipe).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer skills

Retail tech experience

Basic math

Stamina

Lifting capability

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate to welcome customers, help them find products, and ensure a positive shopping experience. You will interact with customers throughout the day, assist with locating items, and help maintain organized merchandise in the store.

The role supports multiple departments and may involve loading merchandise, answering questions, and providing friendly service. Prior retail exposure is beneficial, and bilingual skills are a plus.