Home Improvement Customer Experience Associate

Lowe's Home Centers, LLC; Sarasota (FL); On-site; USD 19,000 - 23,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

Company 401(k) matching

Employee Stock Purchase Program

10% Associate Discount

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate to welcome customers, help them locate products, and provide friendly service throughout their shopping visit. You may work in several departments based on store needs, with duties including stocking, processing orders, and assisting at checkout.

The role emphasizes customer care, multitasking, and basic math, with opportunities for bilingual interaction and potential progression within a large home improvement retailer.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smartphones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• 6 months of Retail and/or customer service experience
• Bi-lingual skills

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Computer skills

Retail technology

Reading and basic arithmetic

Bi-lingual skills

Tools

Smartphones

Tablets

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate to welcome customers, help them locate products, and provide friendly service throughout their shopping visit. You may work in several departments based on store needs, with duties including stocking, processing orders, and assisting at checkout.

The role emphasizes customer care, multitasking, and basic math, with opportunities for bilingual interaction and potential progression within a large home improvement retailer.