Customer Service & Home Improvement Specialist

Lowe's Companies, Inc.; Medford (NY); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee/˂

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s Companies, Inc. in the United States is seeking a Customer Service Associate to help customers find the right products and services for home improvement needs. You will greet customers, answer questions, and ensure a positive shopping experience across departments, including Appliances, Hardware, and Paint.

This role emphasizes friendly service and accurate assistance at checkout. The position offers part-time schedules or growth opportunities, with competitive pay and access to a

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.
• 6 months of Retail and/or customer service experience.
• Bi-lingual skills.
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer experience

Retail tech

Basic math

Physical stamina

Lifting

Retail experience

Bi-lingual

Trade certification

Job description

Lowe’s Companies, Inc. in the United States is seeking a Customer Service Associate to help customers find the right products and services for home improvement needs. You will greet customers, answer questions, and ensure a positive shopping experience across departments, including Appliances, Hardware, and Paint.

This role emphasizes friendly service and accurate assistance at checkout. The position offers part-time schedules or growth opportunities, with competitive pay and access to a