Home Improvement Customer Service Associate

Lowe's; Leesburg (VA); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k)

Associate discount

Track to the Trades program

Job summary

Lowe's in Leesburg, VA is seeking a Customer Service Associate to help customers find the right products and assist with home improvement questions. You will welcome customers and support them throughout their shopping journey.

The role offers part-time opportunities with benefits including health insurance, tuition assistance, a company-matching 401(k), a 10% associate discount, and the Track to the Trades program.

Qualifications

• 6 months experience using a computer to input, access, modify, or output information.
• 6 months experience using common retail technology such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing, sitting, and other activities.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers and deliver friendly, professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross‑functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Basic computer skills

Retail tech familiarity

Reading & arithmetic

Stamina & mobility

Lifting 25 lbs

Job description

Lowe's in Leesburg, VA is seeking a Customer Service Associate to help customers find the right products and assist with home improvement questions. You will welcome customers and support them throughout their shopping journey.

The role offers part-time opportunities with benefits including health insurance, tuition assistance, a company-matching 401(k), a 10% associate discount, and the Track to the Trades program.