Service Greeter - Honda

Cmasvalleyvw; Richmond, Northern (VA, KY); On-site; USD 30,000 - 35,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Holidays

Career growth

Training programs

Employee discounts

Job summary

Cmasvalleyvw in Richmond, VA is hiring a Service Greeter to welcome automotive service customers and support the service lane. You will use an iPad to start check-in, escort customers to the Service Advisor, and take vehicle photos. You will also park vehicles and deliver keys, creating a positive first impression for the dealership.

The role requires strong customer service, reliability, and the ability to stand on your feet. Pre-employment background check and drug screening are required.

Qualifications

• Strong customer service and communication skills.
• Ability to pass a pre-employment background check and drug screening.
• Valid driver’s license and ability to safely drive and park vehicles.
• Experience in a dealership or automotive environment is preferred.

Responsibilities

• Greet and welcome service customers at their vehicle.
• Begin the service check-in process using a company-provided iPad.
• Escort customers to their assigned Service Advisor.
• Assist with vehicle check-in, including taking multiple vehicle photos.
• Park service vehicles safely and efficiently on the lot.
• Deliver keys to technicians and service staff.
• Provide a professional, friendly first impression of the dealership.
• Follow dealership safety procedures and service lane processes.

Skills

Customer service

Communication

Dependability

Attention to detail

Standing for long periods

Job description

Service Greeter

We’re hiring a Service Greeter to be the first point of contact for our automotive service customers. This is a customer-facing role ideal for someone who enjoys working with people, staying active, and being part of a fast-paced dealership environment.

If you have strong customer service skills and enjoy working around vehicles, this is a great opportunity to join a professional automotive service team and grow within fixed operations.

What You’ll Do

• Greet and welcome service customers at their vehicle
• Begin the service check-in process using a company-provided iPad
• Escort customers to their assigned Service Advisor
• Assist with vehicle check-in, including taking multiple vehicle photos
• Park service vehicles safely and efficiently on the lot
• Deliver keys to technicians and service staff
• Provide a professional, friendly first impression of the dealership
• Follow dealership safety procedures and service lane processes

Schedule & Compensation

• Monday - Friday (rotating Saturdays with one day off during the week)
• $15.00 Hourly (based on experience)

Requirements

What We’re Looking For

• Valid driver’s license
• Ability to safely drive and park customer vehicles
• Strong customer service and communication skills
• Dependability and attention to detail
• Comfortable working outdoors and on your feet
• Ability to pass a pre-employment background check and drug screening
• Previous customer service or automotive experience (preferred)
• Familiarity with dealership or service department operations(preferred)

What We Offer

• Competitive hourly pay
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Career growth opportunities within Fixed Operations
• Ongoing training and support
• Employee discounts on vehicle service and purchases