Customer Service Fully Remote Work

AO Globe Life; Raleigh (NC); Remote; USD 40,000 - 70,000; Full time

Job summary

AO Globe Life is seeking professionals for a fully remote career with strong growth potential. You will meet clients virtually, walk them through programs, answer questions, and guide them through onboarding and next steps.

Training and mentorship are provided to support your development from day one. Ideal candidates have experience in customer service or other people-focused roles, are self-motivated, and possess excellent communication skills.

Qualifications

• Strong communication and relationship-building skills.
• Organized and comfortable using digital tools.
• Self-motivated professionals who work well independently.

Responsibilities

• Meet with clients virtually using Zoom and guide them through steps.
• Walk individuals through available programs and answer questions.
• Support clients through onboarding and ongoing communication.
• Maintain simple digital records and follow-up.
• Deliver a professional, client-first experience.
• Participate in training, mentorship, and development sessions.

Skills

Communication

Relationship-building

Digital tools

Independent worker

Customer-facing experience

Tools

Zoom

Job description

AO Globe Life is hiring professionals who are ready to step into a flexible, remote career with long-term growth and meaningful work.

If you’ve built experience in customer service, sales, healthcare, hospitality, or other people-focused roles, this opportunity allows you to apply those skills in a more structured, growth-oriented environment.

With inbound client interest, training, and mentorship provided, you can focus on building relationships and developing professionally from day one.

What You’ll Be Doing

• Meet with clients virtually using Zoom

• Walk individuals and families through available programs

• Answer questions and guide clients through next steps

• Support clients through onboarding and ongoing communication

• Maintain simple digital records and follow-up

• Deliver a professional, client-first experience

• Participate in training, mentorship, and development sessions

Why Professionals Make the Switch

• 100% remote — no commute, more control over your time

• Clients have already requested information

• Structured training and ongoing mentorship

• Clear advancement pathways into leadership roles

• Long-term growth supported by performance

• A career path that rewards consistency and initiative

What We’re Looking For

• Strong communication and relationship-building skills

• Organized and comfortable using digital tools

• Self-motivated professionals who work well independently

• Experience in customer-facing roles (preferred, not required)

• Must be authorized to work in the United States

• Reliable internet and a Windows-based computer with webcam

About AO Globe Life

For more than 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to support working families nationwide. Our remote-first model is built on service, mentorship, and long-term career development.