CSR Agent Entry Level WFH

AO Globe Life; Roanoke (TX); Remote; USD 40,000 - 65,000; Full time

Job summary

AO Globe Life in the United States is hiring for a remote-first role focused on helping clients navigate supplemental benefit options. You will develop skills in communication, advising, and relationship management while delivering a client-first experience.

This position offers 100% remote work, structured training, ongoing mentorship, and clear advancement pathways into leadership. You will participate in onboarding and ongoing communication, and you will maintain simple digital records while

Qualifications

• Strong communication and active listening skills.
• A proactive, coachable mindset.
• Experience working with people (any industry).
• Ability to work independently in a remote environment.
• Authorization to work in the United States.
• Windows-based laptop or PC with webcam and reliable internet.

Responsibilities

• Meet with clients virtually using Zoom.
• Walk individuals and families through available programs.
• Answer questions and guide clients through next steps.
• Support clients through onboarding and ongoing communication.
• Maintain simple digital records and documentation.
• Deliver a professional, client-first experience.
• Participate in training, mentorship, and development sessions.

Skills

Communication skills

Active listening

Coachable mindset

People skills

Remote work capability

Job description

AO Globe Life is hiring professionals who are ready to step into a career that offers purpose, mentorship, and real momentum.

If you’ve built experience in customer service, sales, healthcare, education, or other people-focused roles, this opportunity allows you to apply those skills in a structured, remote-first environment designed for long-term growth.

In this role, you’ll support clients as they navigate supplemental benefit options while developing skills in communication, advising, and relationship management.

What You’ll Be Doing

• Meet with clients virtually using Zoom

• Walk individuals and families through available programs

• Answer questions and guide clients through next steps

• Support clients through onboarding and ongoing communication

• Maintain simple digital records and documentation

• Deliver a professional, client-first experience

• Participate in training, mentorship, and development sessions

Why Professionals Make the Switch

• 100% remote — no commute, more control over your schedule

• Clients have already requested information

• Structured training and ongoing mentorship

• Clear advancement pathways into leadership and management

• Long-term growth supported by performance

• A career path that builds real momentum—not just experience

What You’ll Need

• Strong communication and active listening skills

• A proactive, coachable mindset

• Experience working with people (any industry)

• Ability to work independently in a remote environment

• Authorization to work in the United States

• Windows-based laptop or PC with webcam and reliable internet

About AO Globe Life

For more than 70 years, AO Globe Life has supported working families nationwide through partnerships with unions, credit unions, and veteran organizations. Our remote-first model is built on service, mentorship, and long-term career development.