Customer Service & Front-End Associate (Part-Time)

dollartree

Suwanee (GA)

On-site

USD 14,000 - 19,000

Part time

14 days+
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Benefits offered by this job

Employee Assistance Program
Retirement plans
Educational Assistance
And much more!

Job summary

Dollar Tree is seeking a Customer Service Associate II to assist with daily store operations, merchandising, and customer support. You’ll be cross-trained for front-end duties and cash register work while maintaining a clean, welcoming environment for shoppers.

Qualifications include a preferred high school diploma, strong customer service skills, and physical stamina to lift 30–50 lbs. The role offers part-time hours with opportunities to grow within the team.

Qualifications

  • High school diploma or equivalent is preferred.
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
  • Ability to follow instructions and interpret operational documents is required.
  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
  • Excellent customer service and relationship management skills are required.
  • Strong organizational and communication skills are required.
  • Strong problem-solving and decision-making skills are required.
  • High level of integrity is required.
  • Proficiency in basic math for cash accounting is required.

Responsibilities

  • Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards.
  • Merchandising and stocking as needed.
  • Assisting with cleanliness throughout the store, including bathrooms, floors, and waste.
  • Maintaining a positive, safe, and respectful environment with customers, associates, and leaders.
  • Managing sales transactions while working assigned cash register.
  • Maintaining security of cash and protecting company assets.
  • Other duties as assigned.

Skills

Customer Service
Retail Experience
Communication Skills
Inventory/ Merchandising
Cash Handling
Physical Stamina

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a Customer Service Associate II to assist with daily store operations, merchandising, and customer support. You’ll be cross-trained for front-end duties and cash register work while maintaining a clean, welcoming environment for shoppers.

Qualifications include a preferred high school diploma, strong customer service skills, and physical stamina to lift 30–50 lbs. The role offers part-time hours with opportunities to grow within the team.

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