Customer Service & Front-End Associate II

Dollar Tree Stores INC; Coatesville (Chester County); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate II in Coatesville. You will support daily store operations, assist customers, and be cross-trained to handle front-end and back-end duties. The role emphasizes a clean, welcoming environment and accurate cash handling.

The position requires strong customer service, teamwork, and the ability to lift up to 50 lbs. Reliable work ethic and integrity are essential. Part-time availability is encouraged to apply.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.
• High level of integrity is required.
• Proficiency in basic math for cash accounting is required.

Responsibilities

• Receive merchandise, unload trucks, and process freight safely per productivity standards.
• Merchandise and stock as needed.
• Maintain cleanliness throughout the store, including bathrooms, floors, and neat presentation.
• Ensure a positive, safe, and respectful environment with customers and teammates.
• Manage sales transactions and operate the cash register.
• Maintain security of cash and protect company assets.
• Perform other duties as assigned.

Skills

Customer service

Communication

Problem-solving

Cash handling

Instruction following

Education

High school diploma or equivalent

Tools

Cash register

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate II in Coatesville. You will support daily store operations, assist customers, and be cross-trained to handle front-end and back-end duties. The role emphasizes a clean, welcoming environment and accurate cash handling.

The position requires strong customer service, teamwork, and the ability to lift up to 50 lbs. Reliable work ethic and integrity are essential. Part-time availability is encouraged to apply.