Customer Service & Freight Growth Specialist

Roehl Transport, Inc.; Phoenix (AZ); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Two monthly bonuses

Medical

Dental

401k

Profit sharing

Paid time off

Tuition reimbursement

Job summary

Roehl Transport in Phoenix, AZ, is seeking a Customer Service Representative to manage awarded freight, solicit new business, and strengthen the customer relationship. This role connects with customers, fleet managers, and the customer service team to drive growth and service quality.

As a Forbes Best Mid-Sized Employer and ATA Presidents' Award-winning carrier, Roehl offers a supportive environment with opportunities for advancement.

Qualifications

• Directly work with customers, fleet managers, and the customer service team to develop business.
• Find creative solutions and build relationships based on trust.
• Demonstrate effective & timely communication with a diverse audience.
• Show strategic thinking, collaboration, and a strong desire to learn.

Responsibilities

• Manage the awarded freight volume from customers.
• Solicit freight and develop additional business with customers.
• Support drivers and ensure customer satisfaction.

Skills

Effective communication

Problem solving

Strategic thinking

Collaboration

Continuous learning

Job description

Roehl Transport in Phoenix, AZ, is seeking a Customer Service Representative to manage awarded freight, solicit new business, and strengthen the customer relationship. This role connects with customers, fleet managers, and the customer service team to drive growth and service quality.

As a Forbes Best Mid-Sized Employer and ATA Presidents' Award-winning carrier, Roehl offers a supportive environment with opportunities for advancement.