Customer Service Representative

Roehl Transport; Phoenix (AZ); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Two monthly bonuses

Medical insurance

Dental insurance

401k

Profit sharing

Paid time off

Tuition reimbursement

Job summary

Roehl Transport in Phoenix, AZ is seeking a Customer Service Representative to work directly with customers, fleet managers, and the service team to develop business, solve problems, and build relationships built on trust.

You will contribute to operational efficiency, communicate clearly with diverse audiences, and pursue learning opportunities while enjoying benefits including medical, dental, 401k, profit sharing, paid time off, and tuition reimbursement.

Qualifications

• Direct interaction with customers, fleet managers and the service team to build relationships.
• Ability to develop business, find creative solutions and establish trust-based relationships.
• Strong communication, collaboration and continuous learning mindset.

Responsibilities

• Work with customers and fleet managers to resolve issues and improve service.
• Support the team in building relationships and delivering solutions.

Skills

Effective & timely communication

Creative problem solving

Strategic thinking

Collaboration

Willingness to learn

Job description

The Opportunity

Now is your chance to help move America's freight as a Customer Service Representative (CSR) with Roehl Transport, a Forbes Magazine Best Mid-Sized Employer, and an ATA Presidents' Award-winning carrier!

The Fit

In this role, you work directly with customers, fleet managers, and your customer service team to develop business, find creative solutions and build strong relationships established on trust. Therefore, you must possess the following skills

• Effective & timely communication with a diverse audience
• Creative problem-solving
• Strategic thinking
• Collaboration
• Strong desire to develop and learn new skills

The Wage

You will earn a competitive salary and have the opportunity to earn two monthly bonuses. Additionally, you are eligible for medical, dental, 401k, profit sharing, and paid time off. We even offer tuition reimbursement if you are interested in advancing your education.

The Company

Roehl Transport was founded by Everett Roehl in 1962 when he began providing motor carrier service with a single truck. Sixty years later, Roehl Transport, still family-owned, has grown to one of the nation's largest, most progressive, and safest transportation and logistics companies.

At Roehl Transport, our values guide our daily interactions with each other and our customers. Each day we live our values of safety, driver driven, innovation, unity in diversity, delivering success, and do the right thing. We work hard and have fun collaborating as we accomplish our goals.