Customer Service Representative

Roehl Transport, Inc.; Phoenix (AZ); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Two monthly bonuses

Medical

Dental

401k

Profit sharing

Paid time off

Tuition reimbursement

Job summary

Roehl Transport in Phoenix, AZ, is seeking a Customer Service Representative to manage awarded freight, solicit new business, and strengthen the customer relationship. This role connects with customers, fleet managers, and the customer service team to drive growth and service quality.

As a Forbes Best Mid-Sized Employer and ATA Presidents' Award-winning carrier, Roehl offers a supportive environment with opportunities for advancement.

Qualifications

• Directly work with customers, fleet managers, and the customer service team to develop business.
• Find creative solutions and build relationships based on trust.
• Demonstrate effective & timely communication with a diverse audience.
• Show strategic thinking, collaboration, and a strong desire to learn.

Responsibilities

• Manage the awarded freight volume from customers.
• Solicit freight and develop additional business with customers.
• Support drivers and ensure customer satisfaction.

Skills

Effective communication

Problem solving

Strategic thinking

Collaboration

Continuous learning

Job description

The Opportunity:

Now is your chance to help move America's freight as a Customer Service Representative (CSR) with Roehl Transport, a Forbes Magazine Best Mid-Sized Employer, and an ATA Presidents' Award-winning carrier! As a CSR, you manage the awarded freight volume from your customers, solicit freight, and develop additional business with your customers. Your work ensures our drivers make a great living and helps us generate revenue while building our book of business with customers.

The Fit:

In this role, you work directly with customers, fleet managers, and your customer service team to develop business, find creative solutions and build strong relationships established on trust. Therefore, you must possess the following skills

• Effective & timely communication with a diverse audience
• Creative problem-solving
• Strategic thinking
• Collaboration
• Strong desire to develop and learn new skills

The Wage:

You will earn a competitive salary and have the opportunity to earn two monthly bonuses.

Additionally, you are eligible for medical, dental, 401k, profit sharing, and paid time off.

We even offer tuition reimbursement if you are interested in advancing your education.

• competitive salary
• two monthly bonuses
• medical
• dental
• 401k
• profit sharing
• paid time off
• tuition reimbursement

The Company:

Roehl Transport was founded by Everett Roehl in 1962 when he began providing motor carrier service with a single truck. Sixty years later, Roehl Transport, still family-owned, has grown to one of the nation's largest, most progressive, and safest transportation and logistics companies.

At Roehl Transport, our values guide our daily interactions with each other and our customers. Each day we live our values of Safety, Driver Driven, Innovation, Unity in Diversity, Delivering Success, and Do the Right Thing. We work hard and have fun collaborating as we accomplish our goals.