Customer Service Representative

Roehl Transport, Inc.; Marshfield (WI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401k

Profit sharing

Paid time off

Tuition reimbursement

Job summary

Join Roehl Transport, an award-winning logistics company, as a Customer Service Representative. You will manage freight, develop business, and build lasting relationships with customers while benefiting from a competitive salary, monthly bonuses, and comprehensive benefits including tuition reimbursement.

Qualifications

• Strong communication skills required for diverse clientele.
• Ability to solve problems creatively and think strategically.
• Experience in collaboration and strong desire to learn.

Responsibilities

• Manage awarded freight volume and solicit new freight from customers.
• Develop business relationships and provide creative solutions.
• Ensure driver's success while maintaining strong customer relationships.

Skills

Effective communication

Creative problem-solving

Strategic thinking

Collaboration

Desire to develop skills

Job description

The Opportunity:

Now is your chance to help move America's freight as a Customer Service Representative (CSR) with Roehl Transport, a Forbes Magazine Best Mid-Sized Employer, and an ATA Presidents' Award-winning carrier!

As a CSR, you manage the awarded freight volume from your customers, solicit freight, and develop additional business with your customers. Your work ensures our drivers make a great living and helps us generate revenue while building our book of business with customers.

The Fit:

In this role, you work directly with customers, fleet managers, and your customer service team to develop business, find creative solutions and build strong relationships established on trust. Therefore, you must possess the following skills

• Effective & timely communication with a diverse audience
• Creative problem-solving
• Strategic thinking
• Collaboration
• Strong desire to develop and learn new skills

The Wage:

You will earn a competitive salary and have the opportunity to earntwomonthly bonuses. Additionally, you are eligible for medical, dental, 401k, profit sharing, and paid time off. We even offer tuition reimbursement if you are interested in advancing your education.

The Company:

Roehl Transport was founded by Everett Roehl in 1962 when he began providing motor carrier service with a single truck. Sixty years later, Roehl Transport, still family-owned, has grown to one of the nation's largest, most progressive, and safest transportation and logistics companies.

At Roehl Transport, our values guide our daily interactions with each other and our customers. Each day we live our values of Safety, Driver Driven, Innovation, Unity in Diversity, Delivering Success, and Do the Right Thing. We work hard and have fun collaborating as we accomplish our goals.