Customer Service & Food Prep Specialist | Flexible Shifts

Royal Farms; Berlin (MD); On-site; USD 23,000 - 26,000; Full time

Job summary

Royal Farms is hiring a Customer Service Associate to support store leadership in daily tasks, including food service prep, POS transactions, and store upkeep. You will engage customers with friendliness, efficiency, and professionalism to build brand loyalty and ensure a safe, clean shopping environment.

The role emphasizes customer focus, safety, and operational consistency, with responsibilities across service, merchandising, and routine side work.

Qualifications

• Must have strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Capability to multitask in a fast-paced environment.
• Willingness to learn safety processes and procedures.

Responsibilities

• Deliver outstanding service by greeting customers and knowing products.
• Operate the register, process payments, and manage transactions.
• Prepare made-to-order food and beverages per recipes and orders.
• Restock products and check expiration codes, keeping shelves stocked.
• Maintain store cleanliness, safety, and proper sanitation.
• Follow safety procedures and uphold Royal Farms standards.

Skills

Strong communication

Customer service

Teamwork

Multitasking

Stand and lift up to 50lbs

Job description

Royal Farms is hiring a Customer Service Associate to support store leadership in daily tasks, including food service prep, POS transactions, and store upkeep. You will engage customers with friendliness, efficiency, and professionalism to build brand loyalty and ensure a safe, clean shopping environment.

The role emphasizes customer focus, safety, and operational consistency, with responsibilities across service, merchandising, and routine side work.