Customer Service & Financial Solutions Specialist

Tower Loan; Enterprise (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employee Assistance Program

Life insurance

401(k) match

Paid time off

Job summary

Tower Loan is seeking a Customer Service Representative to join our on-site team in Enterprise, AL. You will deliver exceptional service, promote financial solutions, and handle payments and loan processing in a fast-paced, customer-focused environment.

We offer competitive pay, incentives, and comprehensive benefits as part of our commitment to employee growth and internal advancement opportunities.

Qualifications

• High School Diploma or GED is required.
• Must have a valid driver’s license and reliable vehicle.
• Preferred: Cash Handling, Sales, or Customer Service experience.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing and deposits.
• Execute office administrative activities and manage mail, filing, and supplies.
• Process loan applications and collect payments due.

Skills

Cash Handling

Sales

Customer Service

Education

High School Diploma or GED

Job description

Tower Loan is seeking a Customer Service Representative to join our on-site team in Enterprise, AL. You will deliver exceptional service, promote financial solutions, and handle payments and loan processing in a fast-paced, customer-focused environment.

We offer competitive pay, incentives, and comprehensive benefits as part of our commitment to employee growth and internal advancement opportunities.