Customer Service - Fast-Paced CSR with Growth & Benefits

Copart Catastrophe Response Fleet, LLC; Sikeston (MO); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k + match

ESPP

Employee Assistance Program

Vacation & Sick pay

Paid Holidays

Life and AD&D Insurance

Employee Discounts

Job summary

Copart, Inc. is seeking a Customer Service Representative to deliver exceptional service and facilitate vehicle releases at various locations, including body shops and residences. The CSR interacts with customers to understand needs and provides solutions, with potential expansion into chat and email support.

Ideal candidates have a year in office support, strong communication, detail orientation, and proficiency with MS Office. Overtime may be required in a fast-paced environment.

Qualifications

• One year of office support experience in a customer service role preferred.
• High School diploma required.
• Excellent written and verbal skills and professional appearance.

Responsibilities

• Provide exceptional customer service to internal and external customers.
• Assist with the release of vehicles located at body shops and other sites.
• Answer and place calls; may expand to chat and email support.
• Maintain professionalism and use company resources to meet customer needs.

Skills

Customer service

Communication skills

MS Office

Typing 45 WPM

Attention to detail

Problem solving

Multitasking

Bilingual

Office equipment

Overtime flexibility

Education

High School diploma

Tools

MS Suite

Job description

Copart, Inc. is seeking a Customer Service Representative to deliver exceptional service and facilitate vehicle releases at various locations, including body shops and residences. The CSR interacts with customers to understand needs and provides solutions, with potential expansion into chat and email support.

Ideal candidates have a year in office support, strong communication, detail orientation, and proficiency with MS Office. Overtime may be required in a fast-paced environment.